Support

• Email sanghuynhxuan@gmail.com. You’ll hear back within 2 working days.
• Most questions are answered below.

The numbers don’t match the Search Console website

Small differences are normal. Check that:

• the date range and search type (Web, Image, Video, News, Discover) are the same,
• you’re comparing the same property, since www and non-www can be separate properties,
• you allow for the delay: data is usually 2 to 3 days behind, and every screen shows the last date it covers.

A site is missing

Impressions shows the sites your signed-in Google account can view in Search Console. If a site belongs to another account, add that account in Settings (Pro), or ask the site owner to add you as a user in Search Console.

“Google’s daily limit reached”

Google limits how much data each account can request per day. The app shows the numbers it saved, and new numbers load after the limit resets at midnight Pacific time.

Purchases

• New device: open Settings in Impressions and tap Restore purchases.
• To cancel, open the Settings app on your iPhone, tap your name, then Subscriptions.
• For refunds, use Apple’s “Report a problem” page.

When you email

It helps to include:

• your device and iOS, iPadOS or macOS version,
• the Impressions version (at the bottom of Settings),
• a screenshot, if something looks wrong. Crop out anything private.